Introduction
Welcome to NG Prices! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using NG Prices, you agree to the terms described below.
Information We Collect
- Personal Information: We collect information such as your name, email address, shipping address, and payment details when you create an account or place an order.
- Browsing Data: We may collect non-personal information, including your IP address, browser type, and device information, to improve our services and enhance your experience.
How We Use Your Information
- Order Fulfillment: We use your personal information to process orders, ship products, and provide customer support.
- Communication: We may send you order updates, promotional offers, and newsletters via email. You can opt out of marketing communications at any time.
- Legal Compliance: We collect and retain data as required by law, including tax regulations.
Shipping and Refund Policies
- Shipping Delays: Due to various factors (e.g., supplier delays, customs, or unforeseen circumstances), shipping may take longer than expected. We appreciate your patience.
- Refunds and Returns:
- If a product meets the description and is delivered successfully, no refunds will be issued.
- If a product is damaged upon delivery or not as described, please contact us within 7 days. We’ll assess the situation and initiate a refund if necessary.
- Refunds may take up to 30 days to process.
- Shipping Fees: We do not refund shipping fees unless the error is on our part.
Target Audience
Our services primarily cater to customers in Nigeria. By using NG Prices, you acknowledge that you are subject to Nigerian laws and regulations.
Contact Us
If you have any questions or concerns regarding our privacy policy, please reach out to us at contact@ngprices.com